The Palace, A Luxury Collection Hotel, Madrid

75 photos
Check rooms and rates
Check-in
Select date
Check-out
Select date
Rooms and Guests2 Guests, 1 room
We’ll open Booking.com in a new tab for fair comparison.
The Palace, A Luxury Collection Hotel, Madrid
$$$$

Overview

Located 5 minutes' walk from the sea-themed Neptune Fountain, The Palace, A Luxury Collection Hotel, Madrid includes 287 rooms with views of the city. This hotel is within a few blocks of the Crystal Palace and provides guests with a treatment room and a sauna.

Location

Situated in the centre of Madrid, the 5-star hotel is 450 metres from the Prado Museum. The Palace, A Luxury Collection Hotel, also gives access to the art Museo Nacional Thyssen-Bornemisza, which is a 10-minute walk away. Located in Madrid, this property lies fairly close to Teatro de la Zarzuela.

The smoke-free hotel is within 400 metres of Las Cortes bus stop and within 500 metres of Callao underground station.

Rooms

The rooms at The Palace, A Luxury Collection Hotel, Madrid provide guests with a multi-channel TV and pay-per-view channels, as well as comforts such as air conditioning. Appointed with a stone fireplace, the rooms also come with a mini fridge bar. Bathrooms feature a separate toilet and a shower along with hairdryers and bathrobes.

Eat & Drink

A buffet breakfast is provided daily. Dining at the à la carte La Rotonda restaurant provides an opportunity to sample fantastic food of European cuisine. There is a music bar on site.

Leisure & Business

The Palace, A Luxury Collection Hotel, Madrid also includes a fitness club, a shared lounge and a hair salon. This accommodation offers a conference room and a business centre where guests can use a photocopier and a work desk.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site at EUR 40 per day.
Wireless internet is available in the hotel rooms for additional charge.
Other information
Breakfast
You can start your day with a full breakfast, which costs EUR 45 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
Spanish
Building
Number of floors:6
Number of rooms:287
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premium Neptuno Twin Room Fountain View
  • Room size:

    35 m²

  • Bed options:
    2 Single beds
  • Shower
  • Coffee machine
Premium Cortes King Room Parliament View
  • Room size:

    32 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Premium Neptuno King Room Fountain View
  • Room size:

    35 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Show 12 more room typesLess

Facilities

Main facilities

Paid Wi-Fi

Parking

EUR 40 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre

Services

  • Paid shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room view

  • City view
  • Courtyard view
  • Street view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about The Palace, A Luxury Collection Hotel, Madrid

💵 Lowest room price 373 £
📏 Distance to centre 500 m
🗺️ Location rating 9.8
✈️ Distance to airport 24.5 km
🧳 Nearest airport Adolfo Suarez Madrid-Barajas, MAD

Location
street view

Address
The address has been copied.
Plaza De Las Cortes, 7, Madrid, Spain, 28014
Map view
Explore hotel location on the panorama
street view
Plaza De Las Cortes, 7, Madrid, Spain, 28014
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Museum
Prado National Museum
420 m
Museum
Museo Nacional Thyssen-Bornemisza
100 m
Museum
Plaza de Cibeles
590 m
Garden
Royal Botanical Garden of Madrid
560 m
Calle Alcala 42
Circulo de Bellas Artes
490 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
510 m
Park
Neptune Fountain
130 m
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
460 m
Restaurant
Green Tea Sushi & Cocktail
10 m
Restaurant
La Rotonda
70 m
Restaurant
Vips
100 m
Restaurant
1912 Museo Bar Palace
70 m
Restaurant
Estado Puro
140 m
Restaurant
East 47
210 m
Restaurant
Kirei Las Cortes
220 m
Restaurant
La Cocina de Neptuno
150 m
Restaurant
El Barril de las Letras
330 m

Reviews of The Palace, A Luxury Collection Hotel, Madrid

8.8 /10
Great
519 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.

What guests liked

powered by AI, based on real reviews

Renovated rooms, excellent dining under a stained-glass dome, near Prado and Reina Sofia museums.

Read more+

Top rated Dining

Guests rate the Dining 9/10

Categories:

Rooms and cleanliness7
Here's what guests said:
“Newly renovated rooms, spacious, with classic decor and quality bathrooms, minor cleanliness issues noted.”
Location9
Here's what guests said:
“Prime location near Museo del Prado and Reina Sofia, easily accessible to cultural sites.”
Dining9
Here's what guests said:
“Really good breakfast buffet featuring various freshly baked pastries and local specialties, fine ambiance.”
Price and service8
Here's what guests said:
“Staff provide engaging service; breakfast priced at €10, reception handles requests efficiently.”
Our guests’ reviewsWrite a Review
  • D
    Dan
    United States
    left 1 review
    Wrote a review on 17 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining9.0
    10
    newly renovated room
    crowded gym

    The perfect location for our trip, we found ourselves

    Conveniently situated near the Prado and Reina Sofia museums. Our newly renovated room was bright and classic, but the gym was a little crowded at peak hours .

    Deluxe Guest Room 1 King Bed
  • M
    Michael
    United States
    Wrote a review on 16 Jul
    Very good
    7.0

    We had a delightful stay at another visit.

    The room was kept clean and available with plush Beds and even smaller windows, for example. Also, location was marvellous, just 5 minutes walk from Museo Nacional Thyssen-Bornemisza:)))

  • C
    Christopher
    United Kingdom
    Wrote a review on 15 Jul
    Perfect
    9.0

    Great view, marvellous breakfast options with many healthy options and the item offered, as example. Great and beautiful location close to most attractions and shopping area.

  • M
    Mike
    United States
    left 2 reviews
    Wrote a review on 01 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service8.0
    Dining8.0
    9.0
    comfortable room
    relaxing jacuzzi
    amazing spa treatments
    trash handling issue

    What a fantastic spot! The newly renovated room was super comfy, and I absolutely loved the relaxing jacuzzi and the amazing spa treatments on offer. Just a small note, the trash in the bathroom wasn't handled quite right during my stay, but it didn't ruin the experience at all! 😊

    Premium King Room With City View
  • M
    Malcolm
    United Kingdom
    Wrote a review on 30 Jun
    Perfect
    9.2

    The stay here was unforgettable for 3 nights. Had breakfast in the dining room. The staff were exceptionally attentive, patient, would love to stay here again. The location was particularly good, you can visit Museo Nacional Thyssen-Bornemisza by walking...

  • Wrote a review on 30 Jun
    Great
    8.8

    I liked the friendly staff at the reception,the comfort of the hotel room and the great breakfast buffe.

    The hotel is situated downtown where a lot of reconstructions take place.It is therefore noisy and the access is difficult. But it is not the hotelś fault:(

  • F
    Francis
    United States
    left 2 reviews
    Wrote a review on 21 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    accommodating staff

    Staff were accommodating during check-in.

    Premium Queen Room City View
  • Wrote a review on 20 Jun
    Great
    8.2

    That hotel of best points are location and famous name.

    That hotel's staff is very negligent attitude, and their misstake doesn't admit.

  • Wrote a review on 18 Jun
    Perfect
    9.2

    The room was very comfortable and the breakfast was very enjoyable with lots of variety. It was very centrally situated within easy reach of museums and railway station.

    It was disappointing that there was no shower gel/bath foam in the bathrooms.There is usually a wide array of toiletries available in 5 star hotels.This was rather unusual.

  • S
    Sam
    United States
    left 1 review
    Wrote a review on 11 Jun
    Great
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service7.0
    Dining9.0
    8.0
    stunning dome
    great gym
    no kettle
    limited tea supplies

    The stunning stained glass dome in the dining area created a magical breakfast atmosphere, and the gym facilities were great, making it easy to maintain my workout routine during my trip.

    Premium King Room With City View
  • J
    Jim
    United States
    Wrote a review on 10 Jun
    Great
    8.0

    Absolutely stunning breakfast lots of meals.

    Very courteous staff and quick to respond. Marvellous and brilliant location right in the centre of attraction. Also - just next door to top 3 art museums in Madrid and all the major sites and Madrid.

  • C
    Charles
    United States
    left 7 reviews
    Wrote a review on 10 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    fine atmosphere
    radiant dome
    spacious rooms
    inefficient air conditioning
    room temperature issues

    The Westin Palace, Madrid offered a fine, opulent atmosphere with its beautiful lobby and radiant stained-glass dome. The spacious rooms were comfortably decorated, made navigation easy for seniors like myself.

    Air conditioning could be more efficient for comfort.

    Premium Queen Room City View
  • Wrote a review on 10 Jun
    Perfect
    9.8

    The service was impeccable. Roll away & connecting room service was done immediately upon our arrival. And bags were brought to the room before we could get up the elevator. Loved that!

    Super expensive wifi!!! Please, after we pay so much for the room, can't you lower this?

  • Wrote a review on 09 Jun
    Great
    8.0

    Location is the good point of this hotel.

    We were disappointed by cold blooded staffs. Double bed room on smoking floor was assigned to us even though we requested twin bed room on non-smoking floor, which request was explicitly accepted by reception. After several complaints and long-time wait, we were taken to a right room, but with a glitch on mini bar ("never open door"). When we asked cleaning staffs on the corridor, they told us a couple of bottles of water are supposed to be placed in the room for compliments, which was not the case of our room. We complained again, and surprisingly a reception staff treated me like a homeless begging for a bottle of water. We were shocked and requested another staff for investigation, but in vain. No apologise at check-out, either.

  • A
    Adam
    United States
    left 1 review
    Wrote a review on 08 Jun
    Great
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    fantastic restaurant
    24-hour reception

    This hotel is nice, offers 24-hour reception, a fantastic restaurant, and a fitness center. On my first stay, staff helped with currency recommendations, nice. I recommend trying the in-room breakfast! I'm coming back for a business trip.

    Deluxe Guest Room 1 King Bed

FAQ about The Palace, A Luxury Collection Hotel, Madrid

How far is The Palace, A Luxury Collection Hotel, Madrid from the city centre?
Madrid city centre is reachable within a 10-minute walk from The Palace, A Luxury Collection Hotel, Madrid.
What popular attractions are closest to the The Palace, A Luxury Collection Hotel, Madrid?
Guests of the The Palace, A Luxury Collection Hotel, Madrid can visit Teatro de la Zarzuela (a 5-minute walk from the accommodation), or Prado National Museum placed 6 minutes' walk away.
How much does it cost to stay at the hotel?
The price for a room in the hotel starts at €535.
What payment methods are available in The Palace, A Luxury Collection Hotel, Madrid?
At The Palace, A Luxury Collection Hotel, Madrid, you can pay using Visa, American Express, and Diners Club.
What room types are available at the The Palace, A Luxury Collection Hotel, Madrid?
Palace King Room, Palace Twin Room, and Deluxe King Room are among the room types available at the The Palace, A Luxury Collection Hotel, Madrid.
Is the Madrid hotel accessible to people with disabilities?
Yes, at the Madrid hotel there are wheelchair access and rooms with accessible facilities available for guests with special needs.
Does the The Palace, A Luxury Collection Hotel, Madrid offer facilities for business travellers?
The The Palace, A Luxury Collection Hotel, Madrid conveniently features a photocopier and a desk as well as a conference room and a business centre on-site.
Are there any cleaning services provided at the Madrid hotel?
Yes, the Madrid hotel provides dry cleaning and housekeeping service.
Which facilities are available in The Palace, A Luxury Collection Hotel, Madrid?
Top locations of The Palace, A Luxury Collection Hotel, Madrid include a restaurant and a barber shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities does the The Palace, A Luxury Collection Hotel, Madrid offer?
Pampering amenities in the The Palace, A Luxury Collection Hotel, Madrid include a treatment room and a sauna.

Best-Rated Westin Hotels around Madrid

The Westin brand emanates luxurious hospitality that prioritizes guest satisfaction by going above and beyond to enhance their overall wellbeing. As a guest, you can expect to indulge in wholesome heavenly spa treatments, savour delicious cuisine and rejuvenate your body and mind through yoga programs. The brand's mission is to motivate its guests to feel their best, and Westin continues to excel at this commitment to this day.

Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room